Plans & pricing

Simple pricing that scales with you

From $20 to $500 per month, pick the plan that fits your team. Every purchase is covered by a 14-day refund window.

Starter

For solo founders getting started with customer support.

$20/month
Buy now
  • 1 agent
  • Email & chat inbox
  • Basic ticketing
  • Knowledge base
  • Email support
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Basic

For small teams who want a shared inbox and automations.

$49/month
Buy now
  • Up to 3 agents
  • Email, chat & social
  • Canned responses
  • Basic automations
  • Standard reports
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Most popular

Growth

Our most popular plan, with AI for growing support teams.

$99/month
Buy now
  • Up to 10 agents
  • Fexi AI reply suggestions
  • SLA management
  • Custom help center
  • Priority support
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Pro

Advanced workflows and analytics for scaling teams.

$199/month
Buy now
  • Up to 25 agents
  • Fexi AI agent (1,000 sessions)
  • Advanced workflow builder
  • Custom dashboards
  • Round-robin routing
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Business

Omnichannel service, IT and CRM on one platform.

$349/month
Buy now
  • Up to 50 agents
  • Voice & WhatsApp
  • IT asset management
  • CRM pipeline add-on
  • Dedicated onboarding
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Enterprise

Enterprise security, compliance and unlimited scale.

$500/month
Buy now
  • Unlimited agents
  • Unlimited Fexi AI sessions
  • SSO, audit logs & sandbox
  • Dedicated success manager
  • 24/7 phone support & 99.9% SLA
View plan details

Compare every feature ↓

Compare plans

Find the plan that fits

Every feature, side by side.

Plan Starter $20/month Buy now Basic $49/month Buy now Most popular Growth $99/month Buy now Pro $199/month Buy now Business $349/month Buy now Enterprise $500/month Buy now
Team
Agents 1 Up to 3 Up to 10 Up to 25 Up to 50 Unlimited
Shared inbox ✓ ✓ ✓ ✓ ✓ ✓
Channels
Email & live chat ✓ ✓ ✓ ✓ ✓ ✓
Social channels — ✓ ✓ ✓ ✓ ✓
Voice & WhatsApp — — — — ✓ ✓
Productivity
Knowledge base ✓ ✓ Custom help center Custom help center Custom help center Custom help center
Canned responses — ✓ ✓ ✓ ✓ ✓
Automations — Basic Basic Advanced builder Advanced builder Advanced builder
SLA management — — ✓ ✓ ✓ ✓
Round-robin routing — — — ✓ ✓ ✓
Fexi AI
AI reply suggestions — — ✓ ✓ ✓ ✓
AI agent sessions — — — 1,000 1,000 Unlimited
Reporting & platform
Reports — Standard Standard Custom dashboards Custom dashboards Custom dashboards
IT asset management — — — — ✓ ✓
CRM pipeline — — — — ✓ ✓
SSO, audit logs & sandbox — — — — — ✓
Support
Support level Email Email Priority Priority Dedicated onboarding 24/7 phone + success manager
14-day refund window ✓ ✓ ✓ ✓ ✓ ✓
FAQ

Pricing questions

Is there a refund guarantee?

Yes. Request a refund within 14 days of purchase and we will return your payment in full. See our Refund Policy.

How do I get access after paying?

You get a "Payment successful" email and a separate email with your login details straight away.

Can I upgrade later?

Yes. Contact us at contact@fexdesk.com and we will apply the difference to a higher plan.

What payment methods do you accept?

All major cards and the other methods shown at checkout, processed securely.