FexDesk Service
Unify email, chat, phone, WhatsApp and social into one smart inbox with automations and SLAs.
See plans →FexDesk brings customer support, IT service and sales together on one AI-powered platform. Easy to set up, effortless to use, and priced for teams of every size.
Trusted by 12,000+ growing businesses worldwide
Pick one product or bring them all together. They share data, AI and a single, beautiful interface.
Unify email, chat, phone, WhatsApp and social into one smart inbox with automations and SLAs.
See plans →Incident, problem, change and asset management with a self-service portal your employees will actually use.
See plans →Visual pipelines, sequences and deal insights so your sales team closes faster with less busywork.
See plans →Fexi summarises long threads, suggests answers from your knowledge base, routes tickets to the right person and resolves repetitive questions on its own, around the clock.
Email, live chat, voice, WhatsApp, Instagram and more flow into a single view with full customer context.
Drag-and-drop workflows assign, escalate, tag and reply so your team focuses on the conversations that matter.
Launch a branded help center and portal in minutes, with AI search that deflects up to 40% of tickets.
Real-time dashboards for CSAT, SLAs, and agent performance. Schedule reports or export anywhere.
SSO, 2FA, audit logs and data encryption at rest and in transit.
Serve customers in their own language with auto-translation.
Connect Slack, Shopify, Jira, Stripe, Google Workspace and more.
Business hours, escalations and reminders so nothing slips.
Resolve tickets from anywhere with iOS and Android apps.
Shared inboxes, private notes, @mentions and parent-child tickets.
Simple monthly pricing. No hidden fees. Full refund within 14 days if it's not the right fit.
"We moved our entire support operation over in a weekend. Response times dropped by half in the first month."
"Fexi AI handles the repetitive questions so our agents can focus on the customers who really need a human."
"Clean, fast, and genuinely easy. Our IT team finally has a service desk they don't dread opening."
If you're not satisfied, request a refund within 14 days of purchase and we'll return your payment in full. See our Refund Policy.
All major credit and debit cards plus other methods available at checkout, processed securely.
Yes. You can move to a higher plan at any time; contact support and we'll apply the difference.
Absolutely. Read how we collect, use and protect information in our Privacy Policy.