FexDesk (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website or purchase our products, how we use it, and the choices you have.
1. Information we collect
- Information you provide: name, email address, billing address, company name and any messages you send us.
- Order information: products purchased, amounts and transaction references. Card details are handled directly by our payment processors and are never stored on our servers.
- Usage data: IP address, browser type, device information, pages visited and referring URLs, collected through cookies and similar technologies.
2. How we use your information
- To process orders, deliver products and provide customer support.
- To send transactional emails such as receipts, account notices and refund confirmations.
- To improve our website, products and services.
- To detect and prevent fraud and to comply with legal obligations.
- To send marketing communications, only where you have opted in. You can unsubscribe at any time.
3. Cookies
We use essential cookies to keep your cart and account working, and analytics cookies to understand how the site is used. You can control cookies through your browser settings; disabling essential cookies may affect site functionality.
4. Sharing your information
We do not sell your personal information. We share it only with trusted service providers who help us operate our business (such as payment processors, hosting and email providers), and only as needed to perform those services, or when required by law.
5. Data retention
We keep personal information only as long as necessary for the purposes described above, including to meet legal, accounting and reporting requirements.
6. Data security
We use industry-standard safeguards including SSL/TLS encryption to protect your information. No method of transmission over the internet is 100% secure, but we work hard to protect your data.
7. Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at contact@fexdesk.com.
8. Children
Our services are not directed to children under 16, and we do not knowingly collect their personal information.
9. Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top of this page shows when it was last revised.
10. Contact us
Questions about this policy? Email contact@fexdesk.com.